Please only send well-cleaned and descaled devices, otherwise you may incur cleaning costs!
If you have a warranty claim, please add proof of warranty (copy of the invoice).
If you have any questions, our support team can be reached by phone
Monday to Thursday from 8 a.m. to 4:30 p.m.
Friday from 8 a.m. to 12 p.m.
+49 8856 901758150
When shipping a TUNZE® product to
TUNZE® AQUARIENTECHNIK GMBH
Seeshaupter Str. 68
82377 Penzberg
Germany
please include a completed repair form.